This reviews ethics and its role in the insurance business, public expectation of insurer credibility, agent responsibility to policyholders, agent responsibilities to companies, role of regulation, case studies, and ethical dilemmas. (989465-KS)  

Reviews state vs federal regulation, NAIC model legislation, unfair trade practices, SEC and investment advisors, fair credit reporting act, agency relationship with insurers ((987394-KS )  

This reviews principles for protecting client information, red flag rules for fighting fraud, the safeguard rules, financial privacy requirements, and privacy policies. (985368-KS)  

Reviews background of the flood program, modern flood reform, the standard flood insurance policy, the general property policy, preferred risk policies, the national flood insurance plan, cancellations, rating steps, elevation certificates, claims handling, and responsibilities of the agent related to flood insurance (985369-KS) -- Rick Weston